CRG round up – 14.02.19


The Stockton team recently received this amazing feedback from care worker Ellie: “I previously worked in norton and I got the opportunity to come and work in Thornaby which is where I live. I can’t thank Lisa and all the girls in the office enough because I’m absolutely loving it! I’ve never loved my job so much and it’s down to them! Thank you so much girls”

Listening Lunches returned to CRG Homecare this week! John Preston Managing Director of CRG Homecare was meeting careers in Hammersmith to share company developments and listen to what the carers thoughts.

Kayleigh Foster, Quality Assurance Officer was meeting carers in Stoke for their Listening Lunch.

Phil Harrison, Business Transformation Manager was meeting carers in Stockton for their Listening Lunch.

Hammersmith and RBKC staff would like to thank Sheetal, Regional Manager for London who is leaving CRG. Good luck in the future Sheetal!

Prescot Recruitment Administrator Ashleigh brought her baby boy Frankie to meet the team in Prescot. Congratulations Ashleigh!

The Southend team recruited a new member for their team this week!

The Hackney team were also recruit an excellent addition to the team!

The Clacton team have received this excellent feedback from the family of one of their service users who sadly passed away recently: ‘I want you to know that CRG have been fantastic toward both mum and dad and I will always be grateful for that. I have to mention, Sue, Lisa, Jane, Meriam, Garth who are brilliant people who care about the people in their care, you are lucky and should be proud to have such a dedicated team of people.’

A special Happy Birthday to Prescot Branch Manager, Ann Marie who will be celebrating her 50th birthday this Saturday!!! She was treated to a nice lunch and presents in branch by her team.

Stoke successfully went live on Monday with their new Homecare contract. It has been a pressured few weeks with a very short time frame to mobilise the new contract…. But as a TEAM we did it with a smile on our face!

A BIG THANK YOU to all involved – All of the Stoke team, MST, Craig, Phill, Damian, Jamie, John T and Dianne.

Positive Customer Feedback –  CRG Custody HCP Sarah Hammerton

This week we received the following recognition from Derbyshire Police for the work undertaken by one of our Custody HCPs. The Custody Sergeant wrote of Sarah’s actions:

‘I would like to bring to your attention the excellent work of Sarah Hammerton in our custody suite today. We had a male brought in to custody who when presented at the custody desk was calm and engaging he was  alert, orientated, and as such the booking in process was completed easily and in a timely fashion. 

The detainee did disclose some mental health problems and also some previous self-harm but by comparison presently a relatively low risk when compared to many other detainees in custody. The male did has a small cut to the side of his head behind the left ear and a little bruising. The detainee did not complain of excessive pain and discomfort as a result of this injury. He stated he did not know how he had got the injury. 

In accordance with our policy the male was sent to see the HCP as he had a head injury. After examination of the detainee, Sarah had noted additional bruising around the head area and noted that the positioning of the bruising could indicate a serious head injury. She informed me that to rule out a more serious head injury that what was initially thought that the detainee would have to be taken to hospital for a scan. As a result of this scan we were updated by officers at the hospital that the detainee did indeed have a serious head injury in the form of a bleed on the brain. 

Sarah’s actions in recognising the potential injury and ensuring that the male was taken to hospital has obviously prevented a serious adverse incident in custody and saved the detainee from major life changing injury or worse’. 

It is easy to become accustomed to the fact that our dedicated and professional staff are providing life-saving interventions on a daily basis but it is always fantastic to receive such positive feedback and recognition for the work our teams are doing ‘day in /day out’ and we are extremely proud to share these accounts.

Well done Sarah!

New Features

LinkedIn Leverage

Alex Hewitt – Senior Recruitment Consultant – CRG TEC

The vast majority of my candidates, particularly in senior or management level roles come from LinkedIn. At that level people aren’t often actively looking for work so they don’t see adverts posted through job boards, we have to approach them.

CRG TEC use a version of LinkedIn Recruiter which really helps with this. We can conduct really detailed searches which pulls people in based not just on job titles and locations but skill set, qualifications, even what University they went to and can then compile this into a project file to make communication and MI analysis easier.

From there we can send tailored messages directly to those candidates outlining the role and why it would be the right next move for them, based on their specific experience. This bespoke approach sets us apart from the crowd and makes it much more likely these senior-level and specialist candidates come back to us.

LinkedIn is also a great tool for business generation. I use company profiles and the attached employees to map out an organisation’s structure before approach them to offer recruitment help, it makes a big difference when speaking to a hiring manager if I understand how each department interacts with each other.

To recognise children’s mental health week last week, HCL Mental Health Divisional Head, Greg Western, posted his first LinkedIn video. Greg posted this video to share is thoughts on Mental Health and also because he understands what grabs attention on LinkedIn and is using it to his advantage. Can anyone beat his views, he has 3.5 thousand on this video!

Brand new competition!

We’re launching a new monthly competition and you could win a meal for 2 in a posh restaurant near you! All you have to do it post a recruitment related post on LinkedIn, email your post to and the person with the most likes at the end of the month, wins! Our first winner will be revealed in the our roundup on Friday 1st March.

Employee in the Spotlight

This weeks employee in the spotlight is HCL Permanent Managing Consultant, Christopher Haigh.

  • How long have you worked for CRG?

I have worked for HCL for 6 ½ years

  • What are your main responsibilities?

I recruit doctors into long term / permanent posts in the NHS – with around 70% coming from overseas for their first position in the NHS

  • Which part of your job do you enjoy most?

I enjoying helping the candidates finding a position that will help their career grow, and ensure they are settled well especially if relocating to the UK

  • What is your top holiday destination?

USA, recently went to New York at Christmas with my fiancé which was amazing but I don’t get as much time to do it anymore!

  • What was the last film you saw?

Incredibles 2 with my son

  • If you could meet anyone in the world alive or dead, who would it be and why?

Martin Johnson, amazing rugby player, inspirational leader and still the only English captain to have won the Rugby World Cup.

  • Who would play you in a movie about your life?

Ryan Reynolds, because I wish I was that handsome and funny

Baby Corner

We know you’re very proud of your little darlings, whether they are human, canine, feline or aquatic, even a chilli pepper plant!

We want you to show off your lovelies so send your photos to with a name, age and a little information and your precious darlings will be seen by all!

This week we have James Fairhurst, Marketing Coordinators pet Redfoot Tortoise, Rosie. Rosie is 2 years old, will grow anywhere between 10 and 16 inches and will live for around 50 years!

When we were young

Each week we will post a photo of an employee in their early years, the week after we will announce who it is.

Last week’s entry was Donna Mills, Team Leader, HCL Healthcare, did you guess correctly?

For this week’s entry we have the below image of a well known person in CRG Homecare, he can often be found in board meetings, can you guess who it is?

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